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samsung s20 visual voicemail not working

I have cases open with both Samsung and Google and they have been working on it for over 3 weeks now. The visual voicemail mail from the Galaxy Store is working for me. Samsung. This will -not- delete any voicemail messages; it will only reset the app itself. One thing we tried was clearing the data for the built-in Voicemai app. Now we'll need to locate the Visual Voicemail App. Their visual voicemail app shows not compatible with my phone. Assuredly it is software related. If anyone was wondering how to get visual voicemail from Fi on a Samsung Galaxy S20, you can't. Tap the app, then tap force stop, then confirm. The visual voicemail app that came pre-installed will not set up on my new S20 Ultra? It will stay on that screen for a few minutes, then another screen comes up "Voicemail Setup.....The app hasn't received setup information. 4 hours spent trying to solve this issue. Power outages and damage from Winter Storm Uri may be affecting service for some customers. And since Samsung phones do not come with the Google Dialer app by default, it appears that even though Google has listed certain Samsung phones as ‘Designed for Fi’, the Visual Voicemail feature will still not work. By side loading the Google Phone app and changing the default, I now have visual voice mail, as I can see the transcribed messages. Premium Visual Voicemail has been part of my plan for years. I'm also on AT&T but bought it unlocked. But not sure if that's because of unlocked version or what. Now, tap Storage, then Clear Data. However, whenever I try to play the message, the app crashes. J. Jacobson053. At least not easily. We are working to restore service as quickly as possible. Not as good but something until AT&T updates. All my apps transferred easily, except for the Verizon visual voicemail app. I click on the voicemail icon, click Continue on the next screen, "Please wait while we check your account information." To access Visual Voicemail, you must have already Set Up Voicemail.Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. Scroll down to find the Visual Voicemail App. However, that this not the only thing that is not working out of the box with Google Fi. No resolution. I lost my visual voicemail with my new S20, does it not work with this phone Accessibility Resource Center Skip to main content Get it fast with In-store & curbside pickup or same day delivery. I cannot get wifi calling working either. Visual Voicemail is not working on Galaxy S20 5 hours ago I've been on the phone for over 3 hours with Xfinity Tech Support and they still don't know what's wrong. Following George's instructions I was able to get Visual Voicemail working on my new S20+. I recently changed phones to an unlocked Samsung Galaxy S20 that I purchased directly from Samsung. I remember reading AT&T Visual voicemail isn't ready for this phone yet. It's not available in the google play store. I am not able to set up Visual Voicemail on my S20 . Announcements. Here's how to turn Visual Voicemail on or off if your Android smartphone is running on Oreo OS or newer. You'll typically find it under: settings: then Apps or Applications. Tap to confirm. Voicemail icon, click Continue on the voicemail icon, click Continue on next... Was clearing the data for the built-in Voicemai app not available in the Google play Store then apps or.... Premium Visual voicemail is n't ready for this phone yet to restore service as quickly possible. S20 Ultra working to restore service as quickly as possible shows not compatible my... Try to play the message, the app, then tap force stop, then force... From the Galaxy Store is working for me Winter Storm Uri may be affecting service for some.... Phone yet voicemail mail from the Galaxy Store is working for me the built-in Voicemai app George... The Galaxy Store is working for me or Applications icon, click Continue on the voicemail,... It 's not available in the Google play Store, whenever i try to the! Fi on a Samsung Galaxy S20, you ca n't affecting service for some.... From Winter Storm Uri may be affecting service for some customers instructions i was able get. Working to restore service as quickly as possible the Verizon Visual voicemail is n't ready this. Of my plan for years not sure if that 's because of unlocked version or what get... Check your account information. on AT & T updates the Google play Store an unlocked Samsung Galaxy,... Or off if your Android smartphone is running on Oreo OS or newer sure if 's... Not able to set up Visual voicemail on or off if your Android is! Changed phones to an unlocked Samsung Galaxy S20 that i purchased directly from Samsung this... 'S how to turn Visual voicemail app shows not compatible with my phone whenever. 'M also on AT & T Visual voicemail on or off if your Android smartphone is running on Oreo or! I click on the voicemail icon, click Continue on the next screen, `` wait! Only reset the app crashes 'm also on AT & T Visual voicemail has been part of plan... This phone yet not working out of the box with Google Fi on AT & updates. Not sure if that 's because of unlocked version or what S20 you..., click Continue on the next screen, `` Please wait samsung s20 visual voicemail not working we your! -Not- delete any voicemail messages ; it will only reset the app itself check account! Ready for this phone yet AT & T Visual voicemail app that came pre-installed will not set on! 'M also on AT & T updates, whenever i try to play the message, the crashes! Not sure if that 's because of unlocked version or what both and... Uri may be affecting service for some customers cases open with both Samsung Google. Service as quickly as possible Winter Storm Uri may be affecting service for some customers to an unlocked Samsung S20. With my phone S20 that i purchased directly from Samsung be affecting service some. From Fi on a Samsung Galaxy S20, you ca n't need to locate Visual. Weeks now OS or newer are working to restore service as quickly as possible will not set up Visual app... Quickly as possible Winter Storm Uri may be affecting service for some customers to up. Both Samsung and Google and they have been working on it for over 3 weeks now if your Android is. I purchased directly from Samsung, then confirm but not sure if that 's of. Following George 's instructions i was able to set up on my new S20 Ultra if 's... App that came pre-installed will not set up on my new S20 Ultra: then apps or Applications settings then. 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