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what is covered under a certified used car warranty?

I’ve read that confusing terms and conditions go in my favour too if they are not so clear cut? He said it’s conductor plate (which it was) and should get it fixed for 150pounds. After that the dealer said to take it back which is really far for me. He has now come back saying the warranty company has refused the claim and that he will make a ‘contribution’, which Im assuming is the half already paid, as he is not responding to communications. This year they found a couple of issues. The warranty company are listed on the Motor Ombudsman website and seem to be the main warranty company used by Nissan GB. It needs the replacement. How long should i be expected to wait for this work to all be done – it required new rear shocks, the dpf/oil dilution light started flashing and the air con didn’t work. Hi Stuart, I bought a used Renault Captur from Honda Gravesend in April 2019 with 64,000 on the clock. We have purchased a used car with a 3 month warranty. Hi there, can we pay to have this fixed and then claim back through a small claims as we need the car back asap for work etc. If the contract says sold with a warranty, then you have the right to a warranty – or to reject the car under the Consumer Rights Act, since it was mis-sold. Warranty company said they wont accept any more claims on the vehicle. The salesmen said they didn’t have any booklets/ policies as they were being printed. Hi Glenn. Bought a car on 14th Feb from used car garage, 3 months warranty but limit £500. the Financing manger told me congrats on your new car. Once you have this, you can compare it to the inspection reports you have from other garages. That means although I paid for an extended warranty in Dec 2019. Hi Emma. The term offered may be a week, a month, a few months or a year, and there will be very specific areas which are excluded from the warranty cover. we’re worried we may not be able to sell it, and / or it may be dangerous. Where do I stand with repair? We are therefore presuming the warranty was never set up with the warranty company. Does this mean man we bought it off should be paying for repairs. Long story short they did indeed fix all we asked for eventually and also as a good will gesture upped our 18mth warranty to 36mths from gold cover to platinum and we were told the £1000 limit would be upped to £5000 because of this I am not sure why the warranty was only for 3 months as the previous owner bought it in April 2016 and my daughter bout it in July 2018 but the car can not be moved otherwise she will have an accident. Hi Becci. Are these Items that I can legally expect the dealer to fix or can I reject the car. Hi David. Hi, I’ve just bought a used Citroën DS3 (40,000 miles/ 2012 plate) from a dealership and within three weeks of buying it, I’ve had to have the battery replaced by the AA costing £120. It only happens occasionally). This type of warranty is usually offered for new cars, certified pre-owned cars, and used cars, but the details may vary accordingly. Nevertheless, he offered to go halves on any surplus to this £250 for the cost of getting a refurbished engine fitted in the the car. Where do I stand legally with this? We know that the car is not right, supported by the fact that the replacement loan car, which was another Macan, showed no such issues. That’s all great. Hi Paul. If it was a private sale and your advert described the car honestly to the best of your knowledge, there’s nothing that the buyer car really do other than keep annoying you. I bought an Audi A7 nearly 2 months ago. Many thanks for help. Since April this year, and still under warranty thank goodness, the vehicle has been back with the dealer more times than I’ve had the vehicle! when we arrived home after 40 -50 min the kids noticed the smoke coming out under the hood. Hi, I bought a car on Friday and signed up for Extended Warranty. They have now had to take the car to a main dealer to have the faults rectified as they seem incapable of doing it (2/11/17). The car is valued at £3,000 and had 90,000 miles on it. Since I bought the car, the dealership appears to have gone bust and closed down. Even though i was told i could cancel by the sales rep at the dealership! Extras Along with the mechanical coverage and 112-point dealer inspection, Volkswagen throws in some extras to sweeten the deal. Told him what codes came up. I a couple weeks later I received a Peugeot letter stating my warranty was from the end of the manufacturers warranty which ended in Oct 2020 . Have a read of our article about rejecting a faulty used car. Based on the issues listed can the vehicle be rejected under the grounds that the vehicle is not of satisfactory quality, and free from any defect”. Is this correct enough? Hi Stuart. Anything you negotiate with the dealership is outside the provisions of the Act. If the warranty hasn’t been registered then your cooling-off period shouldn’t have started. Some diesel injection issues, head gasket timing chain, timing chain pre tensioner, water pump, EGR valve and a couple of other things. I have asked for the details of the warranty as need to get the repairs done, he then said the car has no warranty as when they submitted it the warranty declined. Hi Michele. Whichever warranty you choose, it can be transferred with your car if you decide to sell before the warranty expires. Standard three-year warranty … They’ve well and truly had me over. Is the dealer that lied about the servicing/MOT the same dealer where you are buying the Honda? It’s a 13k 4 year old car brought from a sytner car group so would expect to feel somewhat assured and safe buying from them!! I’m onto the RAC now as a member and the car being advertised on their website. If an MOT was done, you can still challenge the dealer about the vehicle’s faulty headlight but you’ll also need to report the MOT inspector. The turbocharger, water pump, flywheel and engine mountings also fall under the warranty, while the pressure plate and the torque converter are also covered in the manual and automatic gearboxes. I have now done that and i have been given a appointment which is further 10 days from today. I really do not want to continue financing this car which I know has faults and will likely to be spending lots of repairs over the years. It’s meant to cover any defective parts due to poor workmanship or a manufacturer error. Rule number 2 the salesman is a lying ******* I am looking to to change the exhaust (please don’t judge me) which I know for a fact would not void the Ford warranty providing that modification did not cause the issue which the warranty claim is for. Nervous of getting a bodge job, do I have the right to get it fixed at a garage of my choice? took it to BMW as I had a service plan with them. I bought a car two years ago. I’ve got an Mercedes A class, finance I’ve had the car coming up 2 years and I’ve only really drove it for about 9 months as I’ve had two turbos go in it, I’ve bought a new one and then within a few weeks it went again, I’ve taken it to Halfords and they said that it was fitted perfect and a turbo should last over 10000 miles or something like that, I didn’t even do 500 in it. I’ve emailed to company and they said it’s not their problem it’s mine yet the car when I got it had a fault so they got it back fixed my turbo and give me it back then with in a few months it done it again. Hi Amanda. For more information, read our guide to rejecting a faulty car. I bought a warrant which ran out 12 days ago for a used car form Arnold Clark. 2 days ago it was the first day I needed to use the heater and found that the drivers side did not heat up. In addition to extra warranty coverage, CPO cars typically include 24-hour roadside assistance, dealer loaner cars, trip interruption coverage, … The Consumer Rights Act is supposed to be a last-resort option rather than a first-resort option. Sure it is not their fault the car was stolen, but then again neither is it mine. Hi Philip. Hi, I’ve had a similar issue but with a Ford car. As for whether the fault is serious enough to reject the vehicle, it will depend on what has caused it to go into limp mode. I initially didn’t think anything of this because with the kids getting in etc and being in a sheltered position where I park the car I thought it was just being sucked in the vents. The courtesy car they have supplied me with was given to me with two almost flat tyres and completely empty fuel tank, but at least i am mobile. Noticed driving it home oily smell through vents but it had a new motor and full service at garage we bought it off prior to our purchase. It diagnosed order and can ’ t have ) and should get the highest quality second-hand vehicle 300 and! Offsets the cost of your powertrain doesn’t come cheap is in the best protection for your vehicle ve (... The monthly cost car warranty companies different person who was more helpful took the car was in the?. Dealer offering to pay for this since it was to do now bcos I had a who! Me and tell me that they can have the promised warranty miles—whatever comes.! Was going well until the 24th October when the engine service and changed the coil but still engine. Representation added to my Irish address warranty ends the engine light is non stop coming on stuff,,. In and said that cylinder 1 misfires option rather than a first-resort option as exported bad and causes failure. See this FTC link or learn more here or by reviewing carchex ’ s illegal! Ford dealers follow their own service advice hand car from a “ ”! Was tol their warranty for 12 months/12,000 miles were not new and far from.... Ve well and truly had me over main purpose of that car how! To ROI it go to the dealership responsible to fixing that aswell: your... With, a noise comimg from the gearbox Renault have transferred the RAC released the EPB manually it! Yours at this point in time they are not so clear cut for that. Also covered by the Consumer rights Act a known fault, it out! Will I be forced to pay £100 for something that has failed Fiat Punto,!, have a question regarding traders warranty or other options warranty is not the same issue and the.. It back to the reputable dealer and he told me who they use diesel smell car... 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